Contact Us

Tech support:
Phone: 615-750-5972

question@bigeframe.com

Sales:
Phone: 615-750-5972

need a quote?

Email:
Adam@bigeframe.com

   

Address: Map

Bigeframe
409 Bonnawood Dr.
Nashville, TN 37076

website: www.bigeframe.com

 

If you can't get in by phone please leave a message and we'll return your call.

Open Mon-Fri 9-5 central closed Holidays / Weekends

Tech Help: Call 615-750-5972

Does your digital picture frame need a repair?
Call first and describe your problem. Most problems can be fixed over the phone.

If a repair is needed, then send frame in for free inspection.

Bigeframe
409 Bonnawood Dr.
Nashville, TN 37076

Place cord behind screen. Package screen well and include shipping insurance.

If you have a wooden overlay, do not ship wooden overlay together with frame.

 

After warranty or not covered warranty repair fees

Inspection: Free
Repair service fee: $99
Parts: requires inspection to determine parts needed.
Labor fee: $30
Return Shipping: $29 to $79

 

During warranty repair fees

Inspection: Free
Repair service fee: $0 (if damage is covered by warranty)
Parts: requires inspection to determine parts needed. $0 (if damage is covered by warranty)
Labor fee: $0 (if damage is covered by warranty)
Return Shipping: $29 to $79 (warranty work requires customer to pay for shipping)

 

Send a message to us below and we'll reply ASAP!

 

 

 

 

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